Need Help?

We are excited to welcome you as a new AGRILAND FS customer! To set up your account, you will need to complete our online new customer application or give us a call at 515-462-5353.

We have a number of convenient ways for you to pay your AGRILAND FS bill:

• Through myFS Solution Center, our online account access tool.
• Automatic bill payment (ACH debit), where the amount is automatically debited from your bank account each month.
  • ACH Form (PDF)
• Mail a check for the amount on your statement to us at:

AGRILAND FS, Inc.
421 N. 10th Street
Winterset, IA 50273

AGRILAND FS billing statements are sent out at the beginning of each month and are due by the 25th of that same month.

You can receive and view your AGRILAND FS monthly billing statement in a variety of ways:

• By mail to the mailing address on file in your account – this is our default method to distribute your statement.
• By e-mail when you sign up for our eStatements.
• On myFS Solution Center, our online account access tool.

Hazmat Fee – helps AGRILAND FS cover the costs to meet federal, state, and local government regulations related to hazardous materials, safety inspections, employee safety training, and environmental compliance.

Tax – meets our legal taxing obligations as determined by state and local tax rates and can vary depending on where you and your property are located.

Surcharge (when applicable) – offsets fluctuating operational costs that are outside of our control, helping us manage finance volatility of our business operations.

There are three different ways you can contract your energy needs with AGRILAND FS.

All propane contract plans include scheduled delivery to ensure your tank stays filled.

Don’t let contracting get confusing – contact us, and we can help you choose the contract program that’s right for you!

Reading and understanding your monthly billing statement can sometimes be frustrating, but here are some tools that can help.

How to Read Your General Statement How to Read Your Propane Budget Bill Statement

If you have received a propane regulator replacement notice or need your propane system checked, please fill out our Propane Service Request form.

If you smell propane:

1. Do not turn anything on or off (lights, appliances, etc.).
2. Leave the premises immediately.
3. Turn the propane tank off if safe to do so — to shut off your propane tank, turn the shutoff valve clockwise, or to the right.
4. From a neighbor’s house or other safe location, call the emergency number on the map associated with where you receive your propane service.

Please use these phone numbers for propane emergencies only!

If you are set up for auto-fill on your propane tank or are on an automatic propane delivery route, our Propane Delivery Specialists will fill up your propane tank in late spring or early summer when the price of propane is often at its lowest. We call this early fill or summer fill. It allows us to ensure you have a full propane tank before going into the cooler months of fall, and it also saves you some money.

While you may be invoiced for the delivery when it happens, you do not need to pay it until September 25th.

Customer Care
Available Monday through Friday 8:00 am – 5:00 pm, Saturday 8:00 am – noon
Closed on major holidays
Phone: 515-462-5353
E-mail: [email protected]

Mailing address:
AGRILAND FS, Inc.
421 N. 10th Street
Winterset, IA 50273

You can contact us, and someone will reach out to you soon:

*Note: For solicitations or donations – please contact our AGRILAND FS Foundation.

You can use our location finder to locate your nearest AGRILAND FS location.

The cost of propane varies throughout the year based on seasonal demand and supply availability. Please contact us for our most up-to-date propane prices.

The total cost of your propane will also depend on if you currently own your tank or if you will need to lease a tank from AGRILAND FS.

Propane Agreement Terms & Conditions

AGRILAND FS can customize a program to fit your propane needs with financing options available. All of our options ensure your home or building is energy-ready inside and out, with competitive pricing plans to fit your lifestyle or business needs.

Pre-Pay Contract – You can choose a prepaid contract for your propane service for the upcoming winter season and pay for the propane up-front. This option can offer you a better price than by paying as you go. Each spring, we will send you a contract based on your previous year’s propane usage. You can either accept the contract and pay the amount or revise the contract for your anticipated usage. Contact us for details.

Deferred Contract – With a deferred contract, you lock in a set price without paying the total cost up-front. To secure the pricing, you pay 30¢ per gallon (non-refundable), and then you pay the remaining price per gallon as you receive propane deliveries.

Pay per-gallon – You can “pay as you go” on your propane, which means each time you schedule a fill or your tank is filled on a scheduled route, you will receive a statement for the full amount of the gallons placed in the tank.

Early fill program – If you are set up for auto-fill on your propane tank or are on an automatic propane delivery route, our Propane Delivery Specialists will fill up your propane tank in late spring or early summer when the price of propane is often at its lowest. While you may be invoiced for the delivery when it happens, you do not need to pay it until September 25th.

Even Pay Plus/Budget billing – You can pay one set amount each month, based on your propane usage for the previous year.